Privacy Policy and Cookie Notice

Summary of how we use your data

  • CSW VA uses your personal data to manage and administer your account, inquiries and to keep in contact with you for these purposes.

  • Some data is used to send email marketing newsletters. We rely on your consent for this to be sent and you can withdraw this consent at any time.

What does this policy cover?

This policy describes how CSW VA (also referred to as “we” or “us”) will make use of the data we handle in relation to our clients.

It also describes your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

What information do we collect?

We ​collect and process personal data from you when you complete any form on our site. This includes:

  • your name

  • email address

How do we use this information, and what is the legal basis for this use?

We process this personal data for the following purposes:

  • To manage your client account with us and get in contact with you after an inquiry or application.

What rights do I have?

You have the right to ask us for a copy ​of your personal data; to correct​ or delete any information. 

We will inform you which information is mandatory when it is collected. If this is not provided, we may not be able to provide you with appropriate assistance, services, or support.

How long will you retain my data?

We process the majority of your data for as long as you are an active client.

We will retain information held to maintain statutory records inline with appropriate statutory requirements or guidance.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse our website site, you are agreeing to our use of cookies.

About cookies

A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s computer hard drive. It is generated by a web page server, which is the computer that operates a website. The information the cookie contains is set by the server and can be used whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tells a website when the user has returned.